Terms & Conditions
Please note:
- All prices are shown in Australian (AUD) dollars.
- Flower Avenue reserve the right to amend the published price without notification.
- Prices include delivery and all local taxes where applicable.
- All designs illustrated are for Australia deliveries only. Orders from outside of Australia (from overseas) can be placed and accepted online based on the displayed designs if delivery is to within Australia. For deliveries to outside of Australia (to overseas), design availability varies by country. Please contact us (or email enquiry) directly for specifics.
- Illustrations are a guide to the style of flowers, gourmet foods and gifts that will be delivered. Flowers, gourmet foods, containers and accessories may vary according to regional and seasonal availability, or when they do not meet our quality standards. In some cases, substitutions of equivalent value and quality may be necessary to fulfill your requirements.
- Alcohol delivery is subject to State liquor laws. You must be 18 years or older to order or receive alcoholic beverages. Other licensing or delivery restrictions may apply in some States.
- Images are reproduced with permission from Interflora Australia.
Delivery:
- We can deliver your gift on the same day provided we receive your order no later than 3.00 pm EST Monday to Friday and no later than 11.00 am EST on Saturday. After this time, we will do our very best to dispatch on your preferred delivery date, otherwise it will be delivered on the following business day.
- For AM delivery, orders must be received and processed the day before.
- Delivery specified for funeral time must be received and processed at least 24 hours prior.
- We generally do not deliver on Sundays or on Public Holidays except special dates eg. Mother's Day. Any delivery for Sunday or Public Holidays will be fulfilled either the day before or after
- Daily deliveries are made to all of Australia and overseas
- Time specific delivery is available upon request. An additional charge may apply. Please contact us directly where applicable.
- Hamper prices are delivery included for Sydney Metro only. An additional charge may apply for other areas.
- For your security, we require a signature upon delivery. If nobody is available at your delivery address to receive the order, it may be left by the front door of residence (only if it is safe to do so and excludes deliveries with alcohol) or left in care of for the intended recipient. A delivery card may be left informing that the order has been delivered. Re-delivery may be chargeable if an incorrect delivery address is given.
Freshness Guarantee:
Your gift is prepared by our professional team. We guarantee that your fresh flower arrangement and/or hamper will be fresh and of the highest quality.
Payment:
We accept PayPal, Paymate, VISA & Mastercard
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